Help Centre

Once your order ships you'll receive a tracking link by email. If you haven't received it within 2 business days, check your spam folder or email hello@chrisera.com with your order number.

See our Fit & Size Help page for measurements and fit notes. When in doubt, size up — most of our pieces run true to size with a relaxed cut.

Free returns within 30 days of delivery. Items must be unworn with tags attached. Start a return on our Return Policy page.

Orders ship within 2 business days. Free shipping on orders over GHS 500. International shipping is calculated at checkout.

We accept all major debit and credit cards, mobile money, and bank transfer at checkout. All transactions are encrypted and secure.

See our Garment Care guide for advice on cleaning and storing your pieces so they last for years.